Client Service Representative

We are in search of a career minded client service representative.
Business Extension Bureau has been serving our clients since 1949.
We are independently owned, second-generation operated, and centrally located in the heart of The Museum District of Houston. BEB is unique within the industry. As many of our competitors have merged or sold their businesses, we have our eye on the long-term future and want to sustain the company for generations to come.
We are a small and healthy business that operates as a family with an extremely low turnover.  The average tenure of our staff (including operations) is 12+ years.
We are also a growing company. Our service offerings have expanded over the past 7 years to include wide-format printing, social media marketing, website development, and search engine optimization. We find the expanded offerings enhance the traditional operations and fuel growth. We have just implemented a new operations system; and continue to add digital print equipment as well as expanding our capacity with ink jetting and hand operations. We are also the largest compiler of consumer bankruptcy data in the nation.
We consider our client service representatives as a vital part of our business and appreciate the responsibilities required to execute the job. The right candidate has a combined sales and service approach. The candidate must enjoy working with a variety of personalities, is flexible and can make sound decisions often and quickly. You can work independently and collectively and excel under pressure as deadlines are part of day-to-day activities. This is challenging work and is very rewarding.
Salary to commensurate with experience.

JOB DUTIES:
Manage direct marketing projects from start to finish which include but are not limited to:
• Data, print, and direct mail operations
• Interface directly with a wide variety of clients from a vast spectrum of industries:
o Healthcare
o Nonprofits
o Printing Companies
o Financial Institutions
o Zoos, Gardens and Nature Parks
o Professional Sports Teams
o Marketing and Advertising
o Small Business
• Plan and manage projects through operations process: Internal & Outsourced
o List/Data
o Printing:
 Offset
 Digital
 Wide Format
o Direct Mail – Letter Shop Process
o Social Media and Digital Marketing projects
• Quote and Invoice jobs
• Problem Solving

Send application and resume to joyz@bebtexas.com

2018 EMPLOYMENT APPLICATION

 

 

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