Tag Archives: BEB

YouTube – 10 Things You May Not Have Known

Using a combination of public opinion surveys and large-scale data analysis, Pew Research Center studied YouTube in recent years to better understand the content that gets posted to the site and how the U.S. public engages with it.

  1. Around three-quarters of U.S. adults (73%) say they use YouTube.
    • And among 18- to 24-year olds, 90% say they use it.
    • The only other social media platform that approaches YouTube in terms of its reach among Americans is Facebook, which was used by 69% of U.S. adults.
  2. YouTube channels generate a massive amount of content every week.
    • As of January 2019, nearly 44,000 YouTube channels had at least 250,000 subscribers.
    • They uploaded 48,486 hours of content and received over 14.2 billion individual views in the first week of 2019 alone.
    • The average video was 12 minutes long and received nearly 60,000 views in the seven days after it was posted.
  3. The Most popular YouTube channels don’t produce content in English.
    • During the first week of 2019, 56% of popular YouTube channels uploaded at least one video. Of those that did, just 33% uploaded a video in English.
    • Across all of the videos these channels uploaded during the week, just 17% were completely in English.
    • Large majority of videos from popular YouTube channels came from a small share of producers
  4. A small number of channels produce the majority of content, and a small number of videos generate the majority of views.
    • Among channels with at least 250,000 subscribers, the most active 10% were responsible for uploading 70% of all of the videos produced by these popular channels during the first week of 2019.
    • Across all of these videos, the most popular 10% drew 79% of all of the views during the week.
  5. Videos about video games are especially popular – and lengthy.
    • About 18% of English-language videos posted by popular YouTube channels in the first week of 2019 focused on gaming.
    • The median number of views for videos about video games was 34,347, compared with 11,174 for videos focused on other topics.
    • These videos were 13 minutes long at the median, compared with 5.2 minutes for other videos.
  6. Children’s content and videos featuring children are also very popular.
    • While just 4% of all English-language videos posted by popular channels in the first week of 2019 were clearly aimed at children under the age of 13, these videos received more views than other videos. And videos that featured children who appeared to be under the age of 13 – regardless of target audience – drew even more engagement, averaging more than three times as many views as other types of videos.Videos featuring children under the age of 13 were associated with more views and more channel subscribers, regardless of target audience.
  7. Roughly eight-in-ten parents with children age 11 or younger (81%) say they at least occasionally let their child watch videos on YouTube, including 34% who say they do so regularly.
    • Among parents who let their young child watch videos on YouTube, 61% said they have encountered content they felt was unsuitable for children. The survey did not ask parents whether they allowed their child to watch the standard YouTube or YouTube Kids, which is a special product with greater levels of parental control and monitoring.
  8. Most YouTube users in the U.S. say they at least occasionally encounter false or troubling content on the platform.
    • Roughly two-thirds of U.S. adult YouTube users (64%) say they at least sometimes encounter videos that seem obviously false or untrue while using the site.
    • A similar share (60%) reported at least sometimes seeing videos that show people engaging in dangerous or troubling behavior.
  9. Many Americans use YouTube to stay informed and learn new skills.
    • Half of U.S. adults who use YouTube say the site is very important when it comes to figuring out how to do things they haven’t done before.
    • It’s also common for Americans to get news on YouTube. In a 2019 survey, 28% of adults said they get news there, behind only Facebook (52%).
  10.  YouTube recommendations push users toward progressively longer videos.
    • Around eight-in-ten adult YouTube users in the U.S. (81%) said in the 2018 survey that they at least occasionally watch the videos suggested by the platform’s recommendation algorithm.
    • In a study of the algorithm itself, we found that YouTube recommends progressively longer videos – at least when it lacks information about the viewer needed for more personalized recommendations.
    • After a chain of just four video recommendations, the algorithm was likely to suggest a video more than five minutes longer than the one it originally started on.

Why is Instagram Hiding Likes?

Last November, Instagram began a test to hide “likes” for U.S. users, and announced that it will be rolling out the change everywhere in the world.

This upset some (really) big influencers including Nicki Minaj who tweeted that she was going to stop posting on the platform because of the decision. She hasn’t posted on her Instagram account since then either.

Based on a survey of 502 consumers poled from The Mainfest, more than half (55%) said they don’t have an opinion regarding Instagram’s decision. About 20% of people supported the decision to hide likes, while 25% oppose the decision.

Instagram CEO, Adam Mosseri  says the move to hide likes is to reduce stress and anxiety on users. They want to try and depressurize the platform and make it less of a competition by giving people more space to focus on connecting with people they love and things that inspire them. Creators will still be able to see like counts on their own posts, but Instagram will not display those publicly.

Interesting that Instagram that is continuing to make follower counts public which is arguably an even more important metric for gauging popularity and traction.

Some believe that Instagram is hiding likes because user engagement has been waning and that the change stems from core business reasons.

Some believe that by hiding likes, Instagram will help alleviate the negative backlash that comes from declining organic engagement on a platform over time as well as protect their reputation as Facebook’s more engaging social media platform. In addition, by making likes private, Instagram will control the flow of that data.

Facebook IQ, What Is It?

Facebook IQ is a culmination of a year’s worth of research and insights. The team explored thousands of topics from January 2018 to June 2019 on Facebook. Where patterns emerged, they looked to third-party research and media sources to inform and validate their findings.
New in 2020, they reported trends beyond the US to 13 new countries in four regions:
Argentina, Australia, Brazil, Canada, France, Germany, India, Indonesia, Mexico, the
Philippines, Sweden, Thailand and the UK.
For each topic of conversation, they relied on aggregated, anonymized, country-specific data from January 2018 to June 2019 for people ages 18 and older who use Facebook. All topics chosen to be featured grew from June 2018 through June 2019. The topics are presented in the original language as they appeared in their data set.
The analysis covers trends across six categories: Art and Design, Beauty and
Fashion, Entertainment, Food and Drink, Mind and Body and Travel /Leisure.

Facebook IQ 2020 Annual Topics Report delivers insights to understand consumer
behavior, drive more effective marketing and transform the way your business
reaches people. Learning from the billions of people on their platforms and
the millions of businesses that advertise with Facebook, the report provides insights into
behaviors across generations, markets, devices and time.  Click here to read the report.

 

USPS Robotic Arm Patent Approved

In August, the USPS was granted a patent for a sorting robot intended to work inside a delivery truck’s freight bay while making deliveries.

The robot will grasp items and move them between storage bins, grouping mail and packages together to be delivered to the same address and shrink wrapping them.

It is suggested that the robotic arm would be able to pass items through a window from the freight bay into the cab of a delivery vehicle to the driver for delivery, and one or more robotic arms could be used in a single vehicle.

The robot outlined in the patent is not complicated. The arm would have some dexterity, commonly seen in today’s manufacturing environment already, but it could replace some of the work generally performed by humans. Most mail and parcels come to a local post office presorted by zip code but must be further grouped by route and address from there. Performing the final phase of this sorting while driving to the delivery point, could cut down on delivery time and labor.

Just because a patent is granted does not mean a technology will ever see the light of day. However, labor has been a source of financial strain for the USPS, so technological solutions are being considered with more weight than in previous times.

The patent states that current methods of delivery are expensive, at least in part due to labor costs. Methods and systems to reduce the human workload along a delivery route are needed to reduce the cost.

Where is Houston Informed Delivery?

If you’re part of the estimated 800K+ subscribers to the USPS Informed Delivery program in the Houston metropolitan area, or a marketer utilizing it from other parts of the country, you’re probably wondering where it went?!  It’s another casualty of Tropical Storm Imelda, but don’t worry – it will soon be back on track.

The USPS is working on linking the subscribers from the Houston area market to the seven facilities outside of the area that are processing mail since last week after the North Houston facility roof caved in during the storm. (For details on the contingency plan and where your mail is being processed, click here.) We anticipate the uploading of subscribers to be completed by the end of this week.

As soon as the subscribers are linked and Informed Delivery for Houston is fully operational, we’ll be sure to let you know.

Tag 57, Where Are You?

WHAT IS TAG 57?
Tag 57, Political Campaign Mailing is a red container tag designed to provide added visibility to
Political Mail from Postal acceptance to processing operations. It can be placed on trays, sacks,
and pallets.
WHAT IS POLITICAL MAIL?
Political Campaign Mail is any material mailed at First-Class Mail or USPS Marketing Mail prices for political campaign purposes by a registered political candidate, a campaign committee (federal, state, or local), or a committee of a political party (e.g., Democratic National Committee or Republican Congressional Campaign Committee) to promote political candidates, referendums, or political campaigns. Political Message Mail is any material mailed at First-Class Mail or USPS Marketing Mail prices by a PAC, Super PAC, or other organization engaging in issue advocacy or voter mobilization. Political Mail may be sent for any public election—partisan or nonpartisan—for which there is a ballot.
WHAT KIND OF MAILINGS CAN USE TAG 57?
Both Political Campaign Mail and Political Message Mail described above can use Tag 57.
In addition to mailings sent by PACs (Political Action Committee) or Super PACs, etc., lesser known types of Political Message Mail also qualify for Tag 57 use. Here are some examples:

  • An organization mails a monthly newsletter with 10 articles in it. If one article references a
    political topic, the mailing qualifies to have a Tag 57 attached.
  • A hardware store mails a monthly advertisement of hardware specials. The current
    advertisement includes a note that “We support Mary Hill for County Commissioner.”
  •  A grocery store places a note on its flier that says “Vote on November 4th.”

HOW WOULD I USE TAG 57 FOR MY MAILINGS?

  • Affix a Tag 57 to each tray, sack, and pallet of political mail when packaging it for delivery
    to your postal facility.
  • When completing Postage Statement Form 3602 (electronically through Postal Wizard®
    or via hard copy), be sure to mark “Yes” when asked if your mail is Political Mail.

WHAT ARE THE BENEFITS?

  • Your mailings will be more easily identifiable.
  • Accepted mailings will be segregated from other mail in the Business Mail Entry Unit.
  •  The tags will provide added visibility as your mail enters the Postal Service™ processing centers.

January 1, 2020 – CCPA

The California Consumer Privacy Act (CCPA) will be enforced on January 1, 2020. We were nervous when the GDPR (General Data Protection Regulation) came into play, and that only governs the use of E.U. citizens’ data. The California law applies to personal data on any state resident, regardless of the location of the marketer. Many believe this is only the first of many states to follow.

Companies that are not compliant with CCPA are subject to hefty monetary penalties though a recent study of US Brands reflected that 56% of businesses surveyed don’t believe they will be compliant by the January 1 kick-off.

In the survey, many businesses sited the cost to become compliant as a major obstacle and equal to the price of a full-time employee. Some companies feel their business isn’t big enough to be subject to the law, or don’t think it applies to them.

To comply with CCPA, marketers must be able to respond to Californians’ requests about their personal data which include:
• Knowing what personal data is being collected
• Can request details on how their data is being processed
• Can access their personal data
• Can request to have their personal data deleted
• Know whether their personal data is sold or disclosed to third parties
• Decline or opt-out of the sale of their personal data

Many believe that the CCPA is complicated, and it is poorly written, leaving a lot of the verbiage open to interpretation.

The main goal of the law is to regulate the collection and sale of Personally Identifiable (PI) consumer data to third parties and service providers. You do not need to get paid for the data. If you disclose it to another party, it is considered a transaction. Using outside vendors to help manage your data is not a problem, because you are the controlling party.

Now, individuals can tell you to stop disclosing their data to others; and you must comply. One cannot deny goods or services to anyone because of their data opt-out and that is making for a slippery slope. In order to know you are not supposed to have data on an individual, you must have that individual in your database. And since it is likely you must have data on an individual in order to do business with him or her, how do you conduct business with data exceptions? One writer compared it to The Eagles Hotel California tune, “you can check out any time you like, but you can never leave.”

 

 

 

BEB at The National Postal Forum

We are so excited that our very own Joy Z was invited to speak at this year’s National Postal Forum (NPF) Learning Lab, hosted by industry giant, Mailers Hub.

The NPF  is the mailing and shipping industry’s premier educational venue, trade show and networking event. Held every spring, the four-day NPF is the only event that works directly with USPS managers to provide the most comprehensive educational and networking platform possible for meeting the needs of the industry and postal customers.

The NPF is a not-for-profit educational company, established in 1968 by a group of major postal customers/mailers who were committed to an ongoing partnership with the USPS. The Forum’s goal has always been to provide education to business mailers, along with communication and feedback between the USPS and its business customers for a more responsive and efficient mail communications system.

Click Here  to review the presentation.

 

Machines That Read Your Mind

In the 1980’s, the MRI (magnetic resonance imaging) made the human brain visible in ways never seen before. Doctors were able to see brain structure and the soft brain tissue of a living object. This type of detail was only seen previously during autopsies.

During the 90’s, the fMRI (functional MRI) came into its own. The fMRI detects blood flow revealing brain activity which makes it possible to identify which parts of the brain react to scent, visual recognition or even sound.

The fMRI is in transition once again. Though still in development, the fMRI will soon allow scientists to track the condition of our mind with more precision. As researchers analyze the vast amount of data generated by brain scans coupled with the latest computational techniques including Artificial Intelligence and Machine Learning, scientists are beginning to resolve how our physical brains form our mind.

The research may have a significant impact on marketing, police work and computer interfacing and may even allow the preservation of memories even after an individual has passed.

Some mental functions activate several parts of the brain at the same time. The fMRI can detect that activation and machine learning deciphers patterns into specific descriptions that include what a subject is thinking or doing. In an article published in the WSJ by Jerry Kapalan, Kaplan said’ “It’s like going from identifying individual letters to reading words and sentences.” That’s big!

Studies show that people’s brains organize and process the same information in similar ways. Collaborators in a 2011 study were able to correctly identify which of eight mental tasks a subject was performing 80% of the time, based solely on looking at their brain scans.

The evolution of brain reading continues with Functional Near-Infrared Spectroscopy (fNIRS). This emerging functional neuroimaging technology offers a relatively non-invasive, safe, and low-cost method of monitoring brain activity. fNIRS is the measurement of near infrared (NIR) light that takes advantage of the optical window in which skin, tissue, and bone are mostly transparent while blood flow is a stronger absorber of light allowing for a more in depth reading of brain functionality.

The ability to decipher this type of technology raises questions about the privacy of our thoughts. It may lead to a world where our mind is subject to a search warrant or become a matter of public record leaving the ever pressing question of who should have access to those thoughts, and how they should be used.