The US Postal Service Board of Governors met yesterday to discuss the Continuing Resolution recently passed by Congress to fund government operations. Congress included restrictive language as it pertains to 5-Day Delivery which specifically prohibits a new national delivery schedule for mail the US PMG Pat Donahoe wanted to implement the week of August 5, 2013.
The statement released by the Board said; “Although disappointed with this Congressional action, the Board will follow the law and has directed the Postal Service to delay implementation of its new delivery schedule until legislation is passed that provides the Postal Service with the authority to implement a financially appropriate and responsible delivery schedule.”
Tag Archives: BEB
2013 MFSA-SW Conference
Ken Garner, President of the National Association of Marketing Service Providers is speaking at the 2013 AMSP-SW Conference this morning. He’s asked the question, “What is the USPS long-term vision other than cost cutting?”
Ken is also talking about creating a sustainable competitive advantage for our clients and how to create greater value. The continuous change of the industry is our largest challenge AND our best ally.
HBJ TOP 20 PRINTERS IN HOUSTON
The Houston Business Journal published the 2013 Largest Printing Companies List on Friday, ranking BEB-Business Extension Bureau in the top 20! The prestigious list ranks Houston’s printers based on number of employees, types of presses and diversity of service offerings. BEB ranked #16 based on size, #14 based on presses and #1 based on years of operations!
Picture Permit Indicia
The USPS is hoping to boost visual impact and increase open rates of mailpieces by introducing the Picture Permit Indicia program. It’s a great idea, incorporating a logo, brand or trademark within a mail permit or indicia. The regulations for indicia elements (verbiage, location and placement) are the same, however, there are so many additional stipulations that the “great idea” is buried in a mountain of red tape.
- The service is available for mailing of First-Class or Standard letters and postcards using Full-Service IMb.
- Graphics must be in color because black and white images did not perform to satisfaction in operational tests.
- Registration to use the service is required.
- A separate application must be completed and approved.
- Upon approval from the PMO (Program Management Office), a sample PDF copy of the addressed piece must be submitted for approval showing envelope/card dimensions, IMb, clear zone and proposed PPI design.
- Upon approval, an additional 500 hard copies of live mail samples must be submitted for USPS Engineering, Operations and Acceptance to test and testing takes approximately 30-45 days.
- After passing the operations test, you will need to submit your mailing schedule including dates and volumes.
There’s also an additional charge connected to service as well. First-Class Mail cost is one additional cent per piece and Standard Mail costs two cents a piece. The idea of using an indicia branded with a corporate image is exciting and let’s hope that in the future the USPS eases up on the rules and the cost to allow their client base to incorporate this new marketing tool in their mail programs.
Opposites Attract
We are often asked, “Do newsletters really work?”. We’re also often asked, “What relevance does social media have on your business”. The two venues seem to appeal to opposite audiences, however, we’ve found they are a match made in heaven. Below are some surprising results.
NEWSLETTER RESULTS:
Since the creation of our bi-monthly newsletter last September, it has generated 10.5% of our new business revenue in 2012. 14% was from reactivated accounts, clients that have done business with us in the past, but not for more than one calendar year. Afer each mailing, our website landing activity increased on average by 16.3%.
TWITTER RESULTS:
- 51% of our active client base has a presence on Twitter.
- 100% of new clients acquired since creating our own presence on Twitter in September, are active on Twitter.
We conducted an in-depth analysis of one of our 8 Twitter accounts (@BEB_BOB) and rendered the following results.
1. Today there are 432 following @BEB_BOB.
2. 16% of the followers are relevant to our business today and are made up of the following categories:
- 38.8% Industry Education Accounts
- 20.9% Prospective Clients we are actively pursuing
- 10.4% Active Clients, representing 12% of our annual revenue
- 9% Employees
- 9% Vendors
- 6% Competitors
- 6% Industry Associations
Real and relevant results from perceived opposite platforms. Direct mail and social media are an excellent and revenue generating combination.
US PMG Says “Get Your Game On”
The 2013 National Postal Forum wrapped up last week in San Francisco, CA. The primary focus of the conference was on the positive changes occurring within our industry and the technology driving those changes. US Postmaster General, Patrick Donahoe said that the industry needs a “Game On Attitude.”
The growth of the industry is driven by change and those that embrace this dynamic will be around to service the next generation of users. Users that define the EXPERIENCE of direct mail. Donahoe highlighted the power of interaction from a printed piece, held in the hands of your audience within the comfort and convenience of their own home. He said; “We own that experience.”
As we embrace this unique experience and ride the power to drive consumers to the ever developing mobile world, we will shape the future of direct mail and its unchallenged return on investment.
Congress, Make Decision and Move Away
US PMG Patrick Donahoe was a key-note speaker at this year’s National Postal Forum in San Francisco. He (as usual) delivered his message addressing Congressional hurdles with gusto, vision and without fear.
In a written outline of his opening speech, Donahoe noted the current leaders of the USPS are pushing the Congress to enact comprehensive reform legislation and referred to the journey as a long and winding road. He reiterated that the Congress must allow a new USPS business model that will keep mail relevant and affordable and noted that we are starting to see the end of the continued reservation to move on controversial but essential issues such as retiree health benefit obligations, streamlining operations and governance, transference of ownership to the USPS health plan, and 5-Day delivery.
Donahoe went on to say;
We simply must get these issues resolved.
This industry needs clarity.
This industry needs certainty.
It needs Congress to make some decisions and then get out of the way.
(go to about.usps.com/news/national-releases/ for details)
Houston Zoo Partners Summit
BEB-Business Extension Bureau is a very proud partner with our awesome Houston Zoo and we were honored to participate in the 2013 Houston Zoo Partner Summit. Our Ro Royall (Executive VP) was there along with Brian Varnadoe of the Houston Texans to hear and see all of the new and exciting things happening at our zoo!
Attendance and membership are up and there are so many exciting new things happening there! Earth Day, Zoobilee and Pollinator Palooza in June! Our thanks to the Houston Zoo!
Check out the video of Baby Tupelo on our YouTube Channel:
5-Day Delivery A Threat?
Five-day delivery is not a threat to the direct mail marketing industry. The real hazard is an unhealthy, money losing and restricted US Postal Service.
Online services continue to permeate our day-to-day activities and are responsible for new trends. Over the past two years, letter mail delivery continues to decline while package delivery has increased by 14%. A huge contributor to the decline of letter mail is due to online bill payment while the package delivery increase is predominantly due to online merchandise purchases.
integrated online service is a chief contributor to the resurgence of direct mail marketing. Highly targeted and interactive mail is topping the charts for customer acquisition, client interaction and retention with high returns.
The 5-day delivery plan will result in a projected savings of $2 Billion. That savings coupled with the bold move last year to default on payments to subsidize the future retiree fund (mandated solely on the USPS by Washington) would bring the entity very close to operating in the black or at least at a break even.
Post Offices will remain open, box mail will be available and packages will continue to deliver on Saturday.
The decision to end Saturday delivery could still be stopped by Congress. However, the announcement moves postal reform to the forefront. removing the restrictions surrounding our USPS and returning it to a healthy and profitable state are the only ways we can retain the power direct mail contains to drive online traffic and revenue in the future.
As submitted upon request by Mail Magazine – February 2013
Football In Paris?!
BEB-Business Extension Bureau is proud to announce our sponsorship for this year’s team of the World Youth American Football Association. Founded in 2010, WYAFA is a non-profit organization dedicated to the principles of excellence and teamwork in youth athletics as exemplified by the late, great coach Vince Lombardi.
Our home team (known as the Texans!) will fly to Paris, France to compete with three teams from Europe! The championship event represents not only an outstanding training and competitive experience on an international level, but an incredible cultural exchange for the team as well! Wish our Texans “good luck” on their road to the Championship!